Refunds Policy

v2026-08-14 failed run — credits snap back to your balance automatically. No ticket. unspent credits — purchased credits you haven't burned are refundable to the original payment method. Mail [email protected] from your account email within 14 days of the purchase. no refund — credits spent on completed renders; free bonus credits (no cash value). timing — approved refunds return to the original payment method, usually 5–10 business days. Bank speed, not ours. uplink — [email protected].